It was a privilege to facilitate this transformative leadership program for the APAC GBS leadership team of a leading global CPG company, a group of high-energy, thoughtful, and purpose-driven leaders truly committed to growing themselves and their people.

Across the day, we dove deep into some of the toughest (yet most essential) aspects of leadership:
💬 Framing and cascading difficult news with clarity and empathy
📈 Managing performance feedback and raising the bar on expectations
🧠 Understanding and engaging the new generational workforce
🌱 Strengthening retention and building a future-ready GBS talent pipeline

The program was highly practical, built on proven frameworks, real-world GBS scenarios, and intensive role plays that brought the learning to life.

What stood out most was the depth of sharing, honesty, and vulnerability across participants, with conversations that were raw, real, and deeply reflective of the leadership challenges shaping today’s GBS world.

It is always inspiring to see leadership teams invest in such critical capabilities, not just to manage, but to lead through empathy, accountability, and connection. My takeaway at the end of the program was that this cohort of leaders truly cared for their teams, their people… and cared enough to commit to change to become better leaders.

A heartfelt thank you to the leadership team for their trust, energy, and sponsorship in making this happen.🙏