✨Curiosity Meets Capability: Exploring GBS with Hyppies🌏✨

✨Curiosity Meets Capability: Exploring GBS with Hyppies🌏✨ Tags : #FutureLeaders, #GBS, #GBSRecruitment, #Leadership, #LeadershipDevelopment, #Talent, #TalentAcquisition October 13, 2025 Share : It’s always energizing when a session starts with curiosity, and that’s exactly what I felt walking into my recent “Introduction to GBS” session with the passionate team at Hyppies.com This wasn’t just about sharing […]

✨Training Showcase: New Gen Leadership Lab: Mastering Difficult Conversations✨

✨Training Showcase: New Gen Leadership Lab: Mastering Difficult Conversations✨ It was a privilege to facilitate this transformative leadership program for the APAC GBS leadership team of a leading global CPG company, a group of high-energy, thoughtful, and purpose-driven leaders truly committed to growing themselves and their people. Across the day, we dove deep into some […]

GBS Huddle #3 – Coming Soon

GBS Huddle #3 – Coming Soon 💬 GBS Huddle #3: Real Talk. Real People. Real Impact. We’re back – and this time it’s the third instalment of our highly engaging GBS Huddles! If you’ve missed the first two, here’s your chance to jump in.What makes the GBS Huddle special? 🔹 Max 10 participants – intimate, curated […]

🌟 Leadership In GBS: Built for the Next Generation

🌟 Leadership In GBS: Built for the Next Generation If you’re a Millennial or Gen Z leader in Global Business Services (GBS), the world you’re stepping into is very different from the one many of us started in. Work isn’t just about processes anymore. It’s about purpose, impact, and influence. And that’s exactly where GBS […]

✨Training Showcase: Customer Centricity for Business Impact✨

✨Training Showcase: Customer Centricity for Business Impact✨ ✨ Closing a high-energy, 1-day Customer Centricity for Business Impact session with an inspiring GBS team from a leading multinational. What made this session stand out was not just the energy in the room, but the depth of reflection on how their roles make a difference for the […]

The Connective Tissue of GBS: Confidence, Capability, and Showing Up

The Connective Tissue of GBS: Confidence, Capability, and Showing Up In Malaysia, we often highlight our competitive advantages such as multilingual talent, cost-effective operations, and strategic location. But the real differentiator is not just who we hire. It is how we grow, enable, and empower those people to act as true business partners. 💡 Technical […]

AGOS GBS Summit 2025 – Roundtable Sessions

AGOS GBS SUMMIT 2025 Future Leaders in GBS: Identified, Nurtured, Empowered 🌱 At the recent AGOS GBS Summit 2025, I had the privilege of facilitating two roundtable sessions on one of the most important topics for our industry: Strategies in Identifying & Nurturing Future Leaders in GBS succession planning. We explored what succession planning really […]

🔥 Does GBS even want to carry the ESG torch?

🔥 Does GBS even want to carry the ESG torch? When we talk about ESG, Global Business Services often is not the first place people look. Yet GBS holds the data, the processes, and the operational reach that can make ESG more than a corporate promise. The bigger challenge is not just whether GBS can […]

AGOS GBS Summit 2025

AGOS GBS Summit 2025 🌟 What an inspiring day at AGOS GBS Summit 2025 – “Digital Workforce, Global Impact: GBS in the Digital & AI Era” – held at Connexion @ Nexus! 🚀 While the sessions on AI and digital transformation set the tone, the true highlight for me was reconnecting with friends and peers […]

The GBS Crystal Ball: AI and Talent in 2026 🤖✨

The GBS Crystal Ball: AI and Talent in 2026 🤖✨ Everyone’s talking about AI in GBS, and a question that comes up is: how will it reshape the talent mix? Here’s where it’s heading:🔄 Routine roles are shrinking fast with AI-enabled workflows.📈 Demand is rising for process design, change management, and business partnering.🚀 GBS is […]