🚀 Courage. Curiosity. Connection.
🚀 Courage. Curiosity. Connection. Courage. Curiosity. Connection. Three essentials for leading in a generationally shifting workforce. I can’t emphasize this enough and its evident all around us. The workforce is changing fast; and for leaders, it’s no longer enough to just “manage” people. We need to lead intentionally to navigate the generational shift occurring at […]
🗣️ “Can I get some feedback?”
🗣️ “Can I get some feedback?” Sounds simple, but in a GBS environment, how you ask (and give) feedback can make or break trust, speed, and service quality. Old Theory: We grew up with the Feedback Sandwich (nice ➡️ critique ➡️ nice) and annual reviews. Good intentions, but they often feel forced and too late […]
🚀 GBS Leadership: When “I’m Tired” Means More
🚀 GBS Leadership: When “I’m Tired” Means More Leading a Global Business Services (GBS) organization is rewarding—but it can also be isolating. We sit at the center of transformation, managing high expectations, complex stakeholder demands, and the relentless push for efficiency and value creation. But the loneliness of leadership doesn’t always show up as isolation—it […]
This may be keeping GBS Leaders awake at night 😵💫
This may be keeping GBS Leaders awake at night 😵💫 How To Future-Proof GBS: From Cost Center to Value Creator For years, Global Business Services (GBS) has been seen primarily as a cost-saving engine—but that’s changing. Forward-thinking GBS leaders are shifting the narrative from efficiency to business impact. 📈 🔹 The Shift: Efficiency ➡️ Value […]