At our latest GBS Forum (April 23, 2025), GBS leaders from across the globe came together to explore one powerful question: What are we not seeing?

From KL to Krakow 🌏, we unpacked the invisible forces that shape our leadership impact — from unread facial cues to unspoken organizational undercurrents. The session sparked powerful reflections and honest stories:
🔹 A body language misread that sent the wrong signal
🔹 Silent Zoom rooms mistaken for disengagement
🔹 Strategic conversations that missed the business pulse

💡 Key Takeaways:
✔️ Check in personally, not just functionally
✔️ Rethink the why behind stakeholder meetings
✔️ Embrace AI — not as a trend, but a tool
✔️ Invest in deliberate learning, not just doing
✔️ Stay alert to “quiet” shifts in the organization

We also reminded ourselves: leadership blind spots (physical, intrinsic or extrinsic) aren’t flaws — they’re opportunities. When we name them, we can navigate them. And when we share them, we grow together.

💬 Thanks to everyone who contributed, challenged, and inspired. More GBS Forums coming your way soon — let’s keep learning, leading, and spotting the blind spots together.